My note didn't sync between devices
Notes sync automatically when you are signed in with the same email everywhere. If a note is missing on one device:
- Open Settings → Letterly Account on both devices and check that the email is the same.
- Check the internet connection on the device where you recorded the note.
- Keep the app open for a minute so it can finish syncing — a note only syncs after it has been processed.
- Pull down the notes list to refresh it, then fully close and reopen the app.
Do not delete the app on the device where the note was recorded until it has synced.
Still missing? Write to hi@letterly.app and tell us when you recorded the note and on which device.
If you are on the Free plan and have reached 10 notes, a newer note stays on the device where you made it and does not sync.
Learn more about plans →