How can we help?
Answers, guides and troubleshooting — all in one place.
Topics
Frequently asked questions
Letterly has a Free plan and a Pro plan. Free gives you 10 notes, recordings up to 3 minutes and 20 dictations. Pro removes these limits and comes as a monthly, annual or lifetime plan.
Yes, and it depends on your plan: up to 3 minutes per recording on Free and up to 90 minutes on Pro. When a recording reaches its limit, Letterly stops and saves it automatically — nothing is lost.
Yes. Notes sync automatically across every device where you are signed in with the same email. Dictation History is the exception — it stays on the device where you dictated.
Do my notes sync across devices? · How many devices can I use?
One subscription covers all your devices — iPhone, iPad, Android, Mac, Windows and web. Sign in with the same email everywhere and your notes sync automatically.
How many devices can I use? · Do my notes sync across devices?
Yes. The Free plan lets you try Letterly with no time limit, and there is a 7-day free trial of Pro on the App Store, Google Play and the web.
Letterly recognizes speech in most major languages, and you do not need to choose one before you record — it detects the language on its own. It can also translate a note into 57 languages.
Recording works offline, and your recording is not lost without a connection. Transcription and rewriting need the internet, so Letterly finishes them automatically as soon as you are back online.
No. Your recordings, notes and rewritten text are never used to train AI models — neither ours nor our providers'.
Not directly. Letterly records through the microphone, not the audio stream of the call. Put your phone nearby and use speakers rather than headphones, so both sides of the conversation are heard.
Can I record a Zoom or Google Meet call? · What is the Meeting mode?
Still need help?
We read every message and get back to you as soon as we can.