I paid but my account shows Free
In most cases the subscription is fine — the app is simply signed in with a different email than the one used for the purchase.
- Open Settings → Letterly Account and look at the email shown.
- Check that it is the same email you used when you purchased.
- If it is different, log out and sign in again with the purchase email.
If the email matches and the plan is still Free, write to hi@letterly.app — we will fix it on our side.